What constitutes a pavement emergency?

Pavement emergencies include any sudden failure that creates safety hazards or blocks critical access. This includes large potholes that pose vehicle damage risk, sinkholes or surface collapses, utility cut failures, storm or accident damage blocking traffic, and any condition preventing emergency vehicle access. If the damage creates immediate liability or operational risks, it qualifies for emergency service.

How quickly can you respond to an emergency call?

Our standard emergency response time is within 2 hours of your call, 24/7/365. For critical infrastructure like hospitals, emergency services, or major thoroughfares, we can often respond within 1 hour. Response time may vary slightly based on crew location, weather conditions, and current emergency load, but we maintain multiple crews to ensure rapid deployment.

What types of repairs can you perform in bad weather?

We can perform emergency repairs in almost any weather condition using specialized materials and techniques. Cold patch and polymer-modified materials work in rain and cold temperatures. Infrared heating allows hot mix repairs even in winter. Rapid-set concrete cures in temperatures from 35°F to 90°F. Only extreme conditions like ice storms or tornadoes may delay repairs for safety reasons.

Are emergency repairs temporary or permanent?

Emergency repairs typically involve two phases: immediate temporary stabilization to restore safety and access, followed by permanent repair when conditions allow. Temporary measures like cold patch or steel plates can last days to weeks. Permanent repairs using hot mix asphalt or concrete are completed as soon as possible, often within 24-48 hours of the initial response.

What should I do when I discover pavement damage?

First, ensure the area is safe - use cones, barriers, or caution tape if available. Document the damage with photos including size reference. Call our 24/7 emergency line immediately. Provide location details, damage description, and any immediate hazards. If the damage poses immediate danger, also contact local authorities. We will guide you through temporary safety measures while our crew mobilizes.

How much do emergency repairs cost?

Emergency repair costs vary based on damage extent, materials required, time of response, and complexity. While emergency service carries a premium due to immediate mobilization and after-hours work, the cost of delayed repair - including liability exposure, extended business interruption, and damage escalation - typically far exceeds the emergency service premium. We provide transparent pricing and can often work with insurance claims.

Do you coordinate with insurance companies?

Yes, we regularly work with insurance companies for emergency repairs resulting from accidents, weather events, or infrastructure failures. We provide detailed documentation including before/after photos, material specifications, and itemized invoices. Our team can communicate directly with adjusters and provide the documentation needed for claims processing.

What areas do you service for emergencies?

Our emergency service area covers a 50-mile radius from Johnson City, including all of the Tri-Cities region (Johnson City, Kingsport, Bristol), plus surrounding communities in Washington, Sullivan, Carter, Greene, Hawkins, and Unicoi counties. For critical infrastructure emergencies, we may extend coverage based on need and availability.

Emergency Repairs in Kingsport, TN

Name: Hyder Paving Company
Rating: 5

Professional emergency repairs services throughout the Tri-Cities area. Expert installation, repair, and maintenance with 50+ years of experience serving East Tennessee communities.

Licensed & Insured•50+ Years Experience•Call (423) 589-1112

What is Emergency Repairs?

Emergency pavement repair is the rapid response to sudden infrastructure failures that pose immediate safety risks or operational disruptions. Unlike routine maintenance, emergency repairs require immediate action to restore functionality, prevent further damage, and ensure public safety. These services encompass both temporary stabilization measures and permanent repair solutions, available 24/7 to address critical issues within hours of notification.

MATERIALS

Materials & Composition

Emergency repairs utilize specialized rapid-deployment materials including cold patch asphalt for immediate pothole filling, hot mix asphalt for permanent repairs, rapid-set concrete that cures in 2-4 hours, polymer-modified materials for extreme conditions, steel plates for temporary coverage, and specialized sealants for crack prevention. We maintain inventory of all materials to ensure immediate availability regardless of time or weather conditions.